Why Choose North State Payments?
Quick access to cash
Access your cash quickly to meet the needs of your business
Flexible payment options
Meet your customers where they are with flexible terminal payment options - including mobile
Competitive Pricing
Keep more of your money in your business with our competitive pricing
Technology
Future-proof terminals that integrate seamlessly with your business
Real-time reporting
Get real-time reporting to understand where you payments stand at any moment
Guaranteed rates
Know what you are paying for every payment processed with our guaranteed rates
PCI Compliance
Our PCI Compliant Team is here to assist you and ready to walk you through the process of PCI Compliance.
By adhering to PCI Compliance standards, businesses can foster additional trust, protect the entire payment process and reduce the likelihood of breaches that could lead to financial losses and reputational damage. We are here to assist you in protecting your company and your customer’ payment processing.
The Key Aspects of PCI Compliance
Security Requirements: The PCI standards include specific security
measures such as encryption, firewalls, and secure networks to
protect cardholder data.
Regular Assessments: Business must conduct regular assessments
of their systems and process to ensure compliance with PCI
standards. This may involve self-assessment questionnaires or
formal audits, depending on the volume of transactions processed.
Training and Awareness: Companies are encouraged to provide
training for employees to recognize threats to payment processing.
Monitoring and Testing: Continuous monitoring of networks and
regular testing of security systems is crucial for maintaining
compliance and safeguarding sensitive information.
Data Protection: Compliance also emphasizes the importance of
strong access control measures and securing physical systems to
protect cardholder data from unauthorized access.
Chargeback Management
Handling credit card chargebacks effectively is essential for business to
minimize losses and maintain customer relationships. North State Payments can help you every step of the way to minimize chargebacks.
The best way to prevent chargebacks is to prevent them in the first place.
Making sure you provide your customers clear product information,
establishing clear return, refund and cancellation policies, providing prompt and excellent customer service, using a secure payment processor, avoiding misleading ads, keeping comprehensive records of all
transactions including order confirmation, shipment tracking and clear
communication with customers are great preventative measures.
Post-processing Steps that Can Assist in Managing Chargebacks.
Review Chargeback Notification: Upon receiving a chargeback
notification from a payment processor, carefully review the details provided, including the reason code and transaction information.
Understanding the reason for the chargeback will help determine your next steps.
Gather Supporting Documentation: This includes sales orders,
receipts, invoices, shipping confirmations, communications from and
with the customer, and any other evidence that supports your case.
Analyze the Chargeback Reasons: This analysis will assist your
future business practices.
Communicate with the Customer: If possible, reach out to the customer to understand their concerns. Open communication can
sometimes go a long way in resolving the issue before a chargeback is finalized and may lead to a satisfactory solution for both parties.
Prepare a Response: If you believe the chargeback us unjustified, prepare a comprehensive response that includes all gathered
information. This response should directly address the chargeback reason and provide evidence to support your position.
Submit the Response: Adhere to your payment processors guidelines for submitting a chargeback dispute. Make sure your
response is timely.
Monitor Chargeback Trends: Based upon the insights you gain from
analyzing chargebacks, consider implementing strategies to reduce
future chargebacks.
Educate Staff: Ensure that your team understands the chargeback
process and knows how to respond effectively. Training staff on
customer service best practices can also reduce incidents that lead to
chargebacks.
Who WeServe
Meat Processing Industry
In the meat processing industry, we understand the importance of
prompt customer service, minimum downtime and competitive payment
processing rates when considering the high volume of transactions
incurred in the meat processing industry. Our platform offers secure and
efficient processes so that businesses can streamline their operations,
reduce costs and improve efficiency.
B to B and Service Industry
Streamlining operations, increased credit card processing, increased cash flow and quicker receipt of funds are our key goals. The ability to process transactions while you staff is in front of the customer substantially improves your organizational efficiency, reduces the amount of time to collect funds, reduces the back-office time to send invoices, statements and collections activity. We understand the needs of the B to B and Service Industry and have the products, services, equipment and knowledge to handle an increased volume of transactions with less staff.
Give Us A Call, We Look Forward to Serving You!
Call Us
1516 F Avenue, SE
Hickory, NC 28601